There are two ways to add your existing Toca Life apps to Toca Life: World

Alternative 1:

1. You need your previously purchased Toca Life apps installed on the same device as Toca Life: World. They need to be up-to-date so make sure there’s no update available on the App Store/ Google Play/ Amazon Appstore.

2. Visit the shop in Toca Life World.

3. At the top of the shop you’ll see the "+" symbols next to the locations of the Toca Life apps you have installed on the device. Tap on one at a time (if several) and then it should show "add" instead of buy and click this to add the content of the app to the World map.

4. Now you should see everything being built up on the map in Toca Life World.

 

Alternative 2:

1. Open the Toca Life app of choice, e.g. Toca Life: Office. Make sure it’s the latest version of the app.

2. Open Toca Life: World, enter the app and go to the map view. Now the transition of the first app, e.g. Toca Life: Office, happens automatically in the background.

3. The app of choice, e.g. Toca Life: Office, should appear on your map.

 

If you're still not able to redeem your previously purchased Toca Life apps, then please use the "Contact us" link below and provide us with some more details so that we can investigate further. 🔍

- The receipts of your previously purchased Toca Life apps.

- Your device ID:

To find out what your device ID is:

Open Toca Life: World, tap on the logo (the globe on the app's start screen) five times and a bunch of numbers will show up. Take a screenshot of it and send it to us.