I get the error message: "Can't install on USB or SD card"

The error message seems to be caused by a temporary file used during installation, and doesn’t get deleted for some reason. Because of this,...

Why don't you support more versions of Android?

We don’t want anybody to spend their money on something that is not a great Toca Boca experience. Hence, we’ve done everything we can to mak...

Where are the snapshots I've taken from apps saved?

They’re in the Gallery app (or the corresponding app on your device), in the folder that says the app name, for example “Toca Hair Salon 2”.

I've purchased an app but I can't download it! Why?

There are three reasons to why this might happen:1. You’re offline while trying to download the app, go online and try again.2. Are you logg...

I can't download the app from Google Play. What's wrong?

Here are a few things you can check:Do you have a restricted profile on your device? Always make sure that you’re logged on as owner and not...

How do I allow the app to access my photos or camera?

In order to let the app access your camera you’ll need to enable it in your privacy settings. However, depending on which iOS you have insta...