Oh no! We're sorry to hear that. Thankfully though, you've come to JUST the right place!
You can press the "Contact us" button below, which will take you through a quick form that'll ask you about the issue you just experienced. Once you've answered each question and sent the form in, we'll investigate it from our end.
Doing this allows us to help you directly, but also learn about and hopefully fix the issue for all our players, so we really do appreciate it 😊