I can't purchase Daysies

We're super happy that you want to make a purchase in the app 🥳 but unfortunately sometimes things can go wrong and we know that can be pre...

I purchased but didn't receive Daysies

If you've made a purchase and it looks like it was successful but no currency has been received, then try the following:First, try rebooting...

I want to remove purchase methods

All your purchase method information is managed under your Apple ID, we don't keep or manage any of this information. However, we'll still a...

I used Daysies but didn't receive items

When you have purchased an item and/or items with your Daysies, there will be a small red dot which is an indicator that there is a new item...

How do I use the shop?

Toca Boca Days is an online space for you to hang out with your friends in an ever-evolving world! The game is free to download and play, bu...

I can't access the shop

Some device and network configurations can interfere with the shop. If you're seeing this message 👇 when you try to enter the shop, check o...