🛠️ Update December 18th:
We've released an update to fix this issue, so make sure to update your app to version 1.100.1! Please note that it could take a couple of hours to propagate so check back later if the update isn't available for you.
We’re aware that some players are having issues to enter the Sugar Pink Parlor. We’ve discovered that adding the blue big trunk to your location will cause a crash and you won't be able to enter it. If you have add it to your location, please rebuild the house and avoid using the item until we have released a fix.
If that didn't help or all your locations are crashing, please try to reset the app. We understand how frustrating it can be to lose progress and have to start over!
If we’ve asked you to manually reset your app, it’s because your game is stuck in this bad state, and the issue (along with others) could persist. Resetting the app will erase the progress in your world, but any purchases you’ve made will still be available. Characters created on Character Creator and outfits styled on Outfit Designer will remain saved. Any gifts you’ve claimed will still be on the shelves in the Post Office.
Our development team is actively working on a fix for this issue! While we don’t have a specific timeframe for the release, we recommend keeping "automatic updates" enabled to ensure you receive all the latest fixes and improvements as soon as they’re available.
Thank you for your patience and understanding while we work to fix this issue 😊