NOTE: We're aware of an issue with some iOS players experiencing a crash with clicking the play button on the main menu. We're investigating this issue and will continue to update as soon as we are able to. Please read further below 👇 for more information.
Latest Update (1.129/1.129.1)
Features:
- Lots of bug fixes! 🛠️
- Earth Day gifts 🌎
- Pusheen Furniture Pack stillavailable in the Shop 🐱🛋️
- Pusheen Style Pack still available 👗✨
- New Pusheen gifts in the Post Office, with some previous ones returning for a limited time 🎁
- Easter gifts in the Post Office 🐣
- Various bug fixes and improvements
Fixed with 1.129:
- CC babies get stuck in characters arms after opening and closing ✅
- Crash with too many Outfit Designer outfits in a scene ✅
- Missing Pusheen "Cat snacks" are now part of the pack ✅
- Crashes with low-end iOS devices due to memory issues ✅
- Performance improvements with build animations ✅
Fixed with previous release:
- Fix for restoring purchased bundles 🎉
- Fix to make it easier to restore purchased content on Android 🙏
- Fix for items not stacking correctly in boxes & bags (and sticking through awkwardly) 📦
- Fix for the sun being able to be interacted with when behind Home Designer walls (and making it difficult to scroll) ☀️
- Fixes for missing diapers on baby characters 👼
- Fixes for the sidewalk becoming unresponsive 🚶
- Lots of fixes for crashes 💥
Live bugs & current issues reported
We know it's frustrating when something unexpected of confusing happens in the game, so below is a selection of links to known live issues (we are probably hard at work fixing 🛠️) and also some current issues and general issues that players can be affected by.
We hope that they help give you some information on the status of things, but if you need any assistance you can always click "Contact Us" below any article and one of our Support team will do their best to assist you ❤️
Crash when clicking play button on iOS devices
We're aware of an issue with some players experiencing a crash when clicking the play button. This seems to be limited to players who don't have access to the shop currently. We're investigating this issue and hope to have it fixed with a future update 🛠️
Clicking District sign causing app to crash
We're aware of an issue with clicking the district sign causing the app to crash on 1.129. This is now fixed with the 1.129.1 update, so be sure to update to that version of the app and then you can click the sign and explore all the locations available for each district.
OK Street High Whiteboard small thickness button doesn't work
It's not possible currently to choose the small thickness button on the whiteboard in OK Street. We're investigating this issue and plan to fix it with a future update 🛠️
OK Street Projector doesn't work
We're aware of an issue with the projector in OK Street High not working. We're investigating this bug and plan to fix it with a future update 🔧
Fluffy Friends Agility centre doesn't loop
We've heard there's an annoying issue where the Fluffy Friends Agility centre doesn't loop and pets/characters only move once and not continuously. We're investigating this and hope to fix it with a future update!
Bunched items in Home Designer Homes
Some players are reporting the items in their Home Designer homes all bunched and completely out of place. For more info on the possible cause of this and investigations related to this visit here
Characters Missing 🔍
Some players have reported their characters going missing. It could relate to some changes we needed to make to improve stability and you can read more about this here. If characters are not showing in the sidewalk at all, however, please reach out to our Support team by clicking "Contact Us" below.
Duplicate Post office items in homes after manually resetting
We're aware of some issues players are having with duplicate Post office items after manually resetting their game. We're investigating this issue but also working with a small crew due to holiday vacations currently 🎄
In the meantime, if this is occuring after you have just manually reset your game, then we would recommend a workaround of manually deleting/trashing the duplicate gifts and then resetting your game one more time as this should solve the issue. We'll be sure to update here once this issue is solved!
Character Expressions turning blush white
This time it's a bug using the Character Expressions turning blush white 😱 We're investigating this one and will be sure to fix it. In the meantime be sure to avoid using the Spooked or Frozen character expression on characters with blush on their cheeks 🥶
General Common issues
What devices can run Toca Boca World?
My Home Designer house is full!
My game just reset. What should I do?
I can't enter the shop - what should I do?
Purchase Issues / Purchased item not showing up
Restoring purchases and moving to a new device
I'm missing the gifts that I've claimed
If any of the links above don't help with your issue then please browse through our categories and other articles as there could be something to help you that isn't listed here.
If you need any further assistance for any of the above issues, then please be sure to click "Contact Us" below and one of our Support team will try and help you out!